1. Information We Collect
We collect various types of information to improve our services and enhance your shopping experience, including:
- Personal Information: Name, email address, phone number, shipping/billing address, and payment details when you place an order.
- Device Information: IP address, browser type, operating system, and browsing behavior through cookies and tracking technologies.
- Order Information: Products purchased, order history, and transaction details.
- Communication Data: Customer support inquiries, reviews, and feedback.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill orders, including payment transactions and shipping.
- To provide customer support and respond to inquiries.
- To improve our website, products, and services.
- To send promotional emails, special offers, or marketing communications (you can opt out anytime).
- To detect and prevent fraudulent activities or security threats.
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Third-Party Service Providers: Payment processors, shipping companies, and marketing platforms to help us operate our business.
- Legal Authorities: When required by law or to protect our rights and comply with legal obligations.
- Advertising Partners: To show relevant ads based on your interests (using cookies and tracking tools).
4. Data Security
We implement security measures to protect your personal information. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
We use cookies, tracking pixels, and similar technologies to enhance your browsing experience. You can manage or disable cookies in your browser settings, but this may affect website functionality.
6. Your Rights & Choices
Depending on your location, you may have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing emails by clicking “unsubscribe” in our emails.
- Disable cookies through browser settings.
To exercise these rights, please contact us at [Your Contact Email].
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so please review their policies before sharing your data.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
📧 Email: essentials@essentialspk.com